Our mission is to provide innovative and responsive services for older people, which support them to have the best quality of life.

Helping Hand is a not-for-profit organisation offering home care services, retirement living and residential care homes to over 7,000 clients in metropolitan and regional South Australia. Our sites and services are designed to be age friendly, inviting, and accessible for clients, customers, visitors and staff.

The wellbeing and quality of life of our residents and clients comes first, and is the heart of everything we do. Our values and beliefs form the foundation on which we work, interact, make decisions and develop a smart strategy that supports our mission.


Our Values


We believe in providing the highest standard that goes above and beyond everything we do.


We believe that everyone has the right to have their feelings, wishes and rights recognised and honoured.


We believe in demonstrating our concern for others and doing everything we can do to help.


We believe in creating relationships that foster a better connection with our customers, our teams, each other and our community.